Blackboard: Blackboard Access and Missing Courses
- 02 Feb 2023
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Blackboard: Blackboard Access and Missing Courses
- Updated on 02 Feb 2023
- 1 Minute to read
- Contributors
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- PDF
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Both Blackboard Help (bbhelp@uml.edu) and the Help Desk (help@uml.edu) are able to assist you with a variety of different issues with accessing Blackboard and your courses. Use the table below to help you determine which support staff can assist you with accessing Blackboard or a missing course for a faster solution.
These are only a small sampling of issues you may have. If none of the below problems apply to you, please contact which department you feel best fits your needs. (Note: These issues are specific to Blackboard Access and Missing Courses only.)
| Emailhelp@uml.edu or Call the Help Desk when: | Email bbhelp@uml.edu or Call Blackboard Help when: |
| You need to reset your password. | You are able to access your email in Outlook and SiS, but you are not able to access Blackboard. |
| You are missing a course on Blackboard and the course is also not on your schedule on SiS. | You are missing a course on Blackboard and the course IS on your schedule on SiS. |
| You are having issues viewing and/or accessing items in Blackboard. | |
| You are assigned to teach a course, but the course is not showing up in your Blackboard course list. | |
| You are teaching a course and are unable to add any items to the course. |
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