Blackboard: Blackboard Access and Missing Courses
  • 02 Feb 2023
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Blackboard: Blackboard Access and Missing Courses

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Article summary

Both Blackboard Help (bbhelp@uml.edu) and the Help Desk (help@uml.edu) are able to assist you with a variety of different issues with accessing Blackboard and your courses. Use the table below to help you determine which support staff can assist you with accessing Blackboard or a missing course for a faster solution. 

These are only a small sampling of issues you may have. If none of the below problems apply to you, please contact which department you feel best fits your needs. (Note: These issues are specific to Blackboard Access and Missing Courses only.)

Emailhelp@uml.edu or Call the Help Desk when: Email bbhelp@uml.edu or Call Blackboard Help when: 
You need to reset your password.You are able to access your email in Outlook and SiS, but you are not able to access Blackboard.
You are missing a course on Blackboard and the course is also not on your schedule on SiS. You are missing a course on Blackboard and the course IS on your schedule on SiS.

You are having issues viewing and/or accessing items in Blackboard. 

You are assigned to teach a course, but the course is not showing up in your Blackboard course list. 

You are teaching a course and are unable to add any items to the course.

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